Refund policy
Refund Policy for Digital Products
All products sold by Plain Path Guides are digital downloads. Because you get immediate access to the file after purchase, all sales are final and we do not offer refunds once a product has been downloaded.
We'll make it right
If something goes wrong, we want to fix it. Please contact us within 30 days of your purchase if:
- Your download link doesn't work
- Your file is damaged or won't open
- You were charged more than once for the same order
- You bought the wrong product by mistake and have not downloaded it
In these cases, we will send you a working file, correct the charge, or issue a refund to your original payment method.
How to reach us
Reply to your order confirmation email or send us a message through our Contact page. Please include your order number so we can help you quickly.
Returns and exchanges
Because our products are digital, there is nothing to return or ship back.